7.5.4.2 Organizing and implementing Deliverable Quality Review

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A Deliverable Quality Review is a structured process designed to assess the conformity of the deliverable against the quality criteria that have been set in the Quality Plan.

There are three basic steps in a quality review, the activities of which are described below:

Preparation
oConfirmation that the product is ready for review
oDefinition of the date the review will take place
oConfirmation of the availability of the reviewers
oMaking the product/ deliverable available for inspection by the reviewers. In case that the deliverable is a printed document e.g a study, a draft law, a guide etc, a copy of the deliverable and its description should be distributed to reviewers
oAssessment of the product/ deliverable against predefined quality criteria by each reviewer and detection of suspected errors or deficiencies
oPreparation of a list with the suspected errors and deficiencies
Review Meeting or Preparation of list which incorporates the comments of all reviewers. Depending on the volume of comments and concerns, a review meeting can take place or the Project Manager can study the individual lists with the comments prepared by the reviewers and prepare a new one which incorporates the remarks of all reviewers.

In case that a review meeting takes place, the following activities should be implemented:

oDiscussion, clarification and agreement on each of the points raised by the reviewers
oAgreement on which points will be incorporated at the final Quality Review Report
oAgreement on the follow up actions needed for each agreed deficiency
oAgreement on the content of the final Quality Review Report  
Follow up
oNotification to the Project Steering Committee and the Contractor of the Quality Review Result.

In case of construction projects, the most important decisions regarding the quality of a completed facility are made during the design and planning phase. The Contractor normally submits to the Contracting Authority a plan for the project implementation through which the component configurations, work and material specifications as well as functional performance are defined and agreed. Quality control in construction typically involves insuring compliance with minimum standards of material and workmanship (contained in the above mentioned work and material specifications) in order to insure the performance of the facility according to the design. In this framework, quality reviewers of the Contracting Authority have to check the reports prepared by the Contractor during the execution of the project and they might also perform on-site inspections. Besides, random samples of materials can be tested in specialized laboratories to insure compliance.

A template of the Deliverable Quality Review Form is being presented in Annex 7-12. Furthermore in the same Annex a completed form is presented in order to facilitate the understanding on how it should be completed.

 


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