Communication Management is the process by which information is distributed to project stakeholders according to the Communication Plan and project’s performance is reported.
During the Planning phase, a Communication Plan/Matrix was developed (refer to 7.4.10) to describe which type of information will be distributed and how project communications will occur during the Project Execution phase. However, as the project progresses, events may occur that will alter the way information is accessed or change communication requirements. Therefore, the Project Manager, with the help of Project Team members, should regularly review the initial Communication Plan and update it whenever it’s necessary to retain it applicable to the project.
The main processes that are undertaken in the framework of communication management are the following:
| ● | Reporting project’s performance by collecting and disseminating information to stakeholders regarding the current (and future) status and progress of the project. |
Figure 7-21: Processes undertaken in the framework of Communication Management
The following paragraphs describe analytically the processes to be undertaken for an effective communication management.