7.7.2 Project Management Activities in case that

the Project is implemented by a Contractor

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It should be noted that when the project is implemented by a Contractor, most of the core management activities are performed by the management team of the Contractor (e.g. the development of the Plans, the reporting of project’s performance, the preparation of the Final Evaluation Report, etc.). However, even in this case, the Project Management Team is responsible for managing the project on behalf of the Contracting Authority, as well as for monitoring and controlling the Contractor’s performance. The following table presents the project management activities throughout the whole project life cycle and distinguishes the role of the Contractor’s Project Management Team in performing these activities from that of the Project Management Team of the Contracting Authority.

 

A/A

Phase/ Activity

Description

Role of the Contractors Project Management Team

Role of the Contracting Authoritys Project Management Team

Guidance is provided in …

Available Tools

1

PROJECT INITIATION PHASE

Checklist 1-6: Reviewing the Project Initiation Phase

1.1

Needs identification/ assessment

This activity involves the analysis of the problem, the collection of necessary information, the identification of needs and the formulation of project ideas.

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The Management of the Contracting Authorities is usually responsible for identifying the needs and formulate the project ideas

Subchapter 1.4.1

Tool 1-1: Creating a “Problem Tree”
Tool 1-2: Tool for gathering information to be used for needs assessment

1.2

Setting priorities

This activity involves the prioritisation of candidate projects in order to select the one or more to be implemented first.

-

High level decision makers are responsible for prioritising projects

Subchapter 1.4.2

Tool 1-3: Decision Matrix (Completed example in Annex 1-1)
Tool 1-4: Questionnaire for rating projects in order to prioritise them (Completed example in Annex 1-1)

1.3

Appointment of the project design team

This activity involves the appointment of the project designers, who will be provided with the key elements of the project idea in order to proceed with the design of the project.

-

The Management of the Contracting Authorities is responsible for appointing the team of project designers

Subchapter 1.4.3

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1.4

Development of Business Case

This activity involves the development of the Business Case, which is the document outlining the justification for the start-up of the project. More specifically, this activity involves:

Detailed definition of the problem
Analysis of the potential options
Identification of the preferred solution by applying Cost/ Benefit Analysis and/or Feasibility Study
Approval of Business Case
Examination of alternative ways of funding

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The Project Design Team in cooperation with the representatives of the Project Owner are responsible for preparing the Business Case and examining the alternative ways of funding
External Consultants are usually assigned to elaborate the Cost/ Benefit Analysis or/and the Feasibility Study
High level decision makers (usually from the Project Owner) are responsible for giving approval to the Business Case

Subchapter 1.5.1

Annex 1-2: Business Case Template
Annex 1-3: Guidelines on Cost/ Benefit Analysis
Tool 1-5: Typical Contents of a Feasibility Study (& Example 1-4)

1.5

Appointment of the Executive and Project Manager

This activity involves the appointment of the Executive of the Project Steering Committee and the Project Manager, so that the “Project Fiche” can be prepared and decisions can be taken.

-

Project owner is responsible for the selection of the Executive and the Project Manager on behalf of the Contracting Authority

Subchapter 1.5.2

Checklist 1-1: Characteristics that the Executive should possess
Checklist 1-2: Characteristics that the Project Manager should possess
Checklist 1-3: Summarised checklist for the selection of the Executive and Project Manager

1.6

Establishment of Project Fiche

This activity involves the preparation and compilation of the Project Fiche, which is a document that describes the projects scope objectives, main activities, deliverables, organization, roles and responsibilities, provisional budget, possible risks, assumptions and constraints. Moreover, it is the activity during which the procurement needs are defined and documented.  Actually, the approval of this document indicates the agreement of the Project Owner, Contracting Authority and Funding Agency to support the project implementation.

-

The Project Manager is Responsible for the preparation and completion of the Project Fiche
The Executive supports the Project Manager in the establishment of Project Fiche

Subchapter 1.5.3

Annex 1-4: Project Fiche Template (& a completed example)
Annex 1-5: Project Fiches for EU funding (templates from the Planning Bureaus website)
Tool 1-6: Calculating the Provisional Project Budget & Determining the Funding Sources
Checklist 1-4: Risk identification
Annex 1-6: Risk Log Template (& a completed example)
Tool 1-7: Risk Rating Matrix (presenting also the “risk tolerance line”)

1.7

Project approval

During this activity the Project Manager presents the Project Fiche and any other supportive documentation to the superior level of the Project Owner and asks for approval. In case of EU funded projects the Project Fiche must be approved also by the Competent Bodies (national & EU).

-

The Project Manager is responsible for presenting the Project Fiche and asking for approval
The Project Owner is responsible for approving the Project Fiche
The national and EU Competent Bodies are responsible for approving the Project Fiche in case of EU funded projects.

Subchapter 1.6.1

-

1.8

Appointment of the remaining members of Project Management Team

This activity involves the appointment of the Project Steering Committee members (except the Executive), the Team Manager and Quality Assurance Manager (where appropriate).

-

The Executive in cooperation with the Project Manager is responsible for the appointment of the remaining members of the Project Management Team

Subchapter 1.6.2

Checklist 1-5: Summarised checklist for the selection of the remaining members of the Project Management Team

2

PROJECT PLANNING PHASE

Checklist 7-2: Reviewing the Project Planning Phase

2.1

Development of Activities Schedule

This activity involves the development of the Activities (Baseline) Schedule  through the application of Work Breakdown Structure, the identification of activities, the determination of activities sequence and dependencies, the estimation of activities/ tasks duration and the definition of their start and finish dates.

Responsible for the development of the Activities Schedule (for the Project)

The Project Manager reviews the Baseline Activities Schedule prepared by the Contractor and may recommend changes or modifications. Then he/she presents it to the Project Steering Committee for approval
The Project Manager develops a schedule for tracking the management activities that should be carried out by the Contracting Authority  
The Project Steering Committee is responsible for approving the Baseline Schedule, since it will be used during the implementation phase for monitoring projects and contractors performance.

Subchapter 7.4.1

Annex 7-1/ Project Plan Tool.xls/ Sheet “Activities Schedule”
Annex 7-2: Guidance on how to find the Critical Path of a Project

2.2

Development of Resource Plan

This activity involves the development of the Resource Plan through the identification of the physical resources (labour, equipment, and material), the assignment of the resources to project activities/ tasks and the scheduling of their usage during the project implementation period.

Responsible for the development of the Resource Plan (i.e. responsible for preparing the  Resource Baseline Schedule and assigning Resources to Activities/ tasks)

The Project Manager is responsible for assigning internal resources to management activities and preparing a Schedule for the usage of these resources.  
The Project Steering Committee is responsible for approving the assignment of internal resources to management activities and the Resource Schedule prepared by the Project Manager

Subchapter 7.4.2

Annex 7-1/ Project Plan Tool.xls/ Sheet “Resource Schedule”
Annex 7-1/ Project Plan Tool.xls/ Sheet “Resources vs. Activities”

2.3

Development of Cost Plan

This activity involves the development of the Cost Plan through the identification and estimation of costs, the development of Cost (Baseline) Schedule and the estimation of cost per activity/ task.

Responsible for the development of the Cost Plan (i.e. responsible for preparing the Cost Baseline Schedule and estimating the cost per activity/ task)

The Project Manager is responsible for preparing a Schedule for the internal costs and estimate the internal cost per activity/task (if this is applicable)  
The Project Steering Committee is responsible for approving the internal cost estimations and the Cost Schedule prepared by the Project Manager (if this is applicable)

Subchapter 7.4.3

Annex 7-1/ Project Plan Tool.xls/ Sheet “Cost Schedule”
Annex 7-1/ Project Plan Tool.xls/ Sheet “Costs vs. Activities”

2.4

Development of Quality Plan

This activity involves the development of the Quality Plan through the definition of quality criteria and standards for the deliverables that will be produced and the establishment of quality control processes and techniques.

Responsible for the development of the Quality Plan

The Project Manager or the Quality Manager (if such a role exists in the Management Team of the Contracting Authority) should review the Quality Plan prepared by the Contractor 

Subchapter 7.4.4

Annex 7-3: Quality Plan Template

2.5

Development of Issue Management Plan

This activity involves the determination of the process according to which the issues related to the project will be formally identified, assessed and resolved

-

The Project Manager is responsible for the development of the Issue Management Plan

Subchapter 7.4.5

&

Chapter 6 “Contract Implementation & Contract Management”/ Handling Problems

Annex 7-4: Issue Form Template
Annex 7-5: Issue Log

2.6

Development of Change Management Plan

This activity involves the determination of the process according to which the requests for changes that have a direct impact on the projects scope, cost, schedule or quality will be formally identified, assessed and resolved

-

The Project Manager is responsible for the development of the Change Management Plan (unless the change management process is defined in a relative legislation)

Subchapter 7.4.6

&

Chapter 6 “Contract Implementation & Contract Management”/ Change Control

-

2.7

Development of Risk Plan

This activity involves the updating of Risk Log by reviewing the risks already identified and by identifying and evaluating new risks, as well as the development of Risk Management Plan (i.e. definition of risk management process, design of  relative documents, determination of roles and responsibilities)

Responsible for updating the Risk Log and developing the Risk Management Plan

The Project Manager should define the process for managing risks that lie in the responsibility area of the Contracting Authority

Subchapter 7.4.7

Annex 7-6: Risk Form Template

2.8

Development of Acceptance Plan

This activity involves the development of the Acceptance Plan through the establishment of criteria & standards for the acceptance of the deliverables and the formalization & documentation of the acceptance process.

-

The Project Manager, in cooperation with the Acceptance Committee, is responsible for the development of the Acceptance Plan

Subchapter 7.4.8

Annex 7-7: Acceptance Plan Template

2.9

Setting up Performance Indicators

This activity involves the establishment of performance indicators and the process for monitoring them.

-

The Project Manager is responsible for the establishment of performance indicators and the definition of the monitoring process

Subchapter 7.4.9

-

2.10

Development of Communication Plan

This activity involves the identification of the stakeholders, the determination of their communication needs, the definition of communication strategy and the completion of Communication Plan/ Matrix.

Responsible for the development of the Communication Plan, which should include the communication activities for which the Contractor is responsible (i.e. Progress Reports to the Contracting Authority, internal review meetings, Formal Review Meetings with the Contracting Authority, etc)

The Project Manager is responsible for the development of a Communication Plan, which should include the communication activities for which he/she is responsible (i.e. Project Status Reports to the key stakeholders, Status Meetings, Acceptance Review Meetings, etc)

Subchapter 7.4.10

Annex 7-8: Communication Plan Template (& a completed example)

3

PROJECT EXECUTION & CONTROL PHASE

Checklist 7-5: Reviewing the Project Execution & Control Phase

3.1

Schedule Management or Schedule Control

This activity involves the recording of activities and tasks progress, the updating of Activities Schedule and the identification and resolving of schedule problems.

Responsible for:

tracking and updating the Activities Schedule
identifying and resolving schedule problems (in some cases in cooperation with the Project Manager of the Contracting Authority)
The Project Manager monitors and reviews the Updated Schedules prepared by the Contractor and may propose actions for resolving the identified schedule problems (sometimes by consulting also the Project Steering Committee)
The Project Manager tracks and updates the Schedule for the management activities that he/she prepared in the Planning Phase

Subchapter 7.5.1

Annex 7-1/ Project Plan Tool.xls/ Sheet “Activities Schedule”

3.2

Resource Management

This activity involves the recording of resource progress, the updating of Resource Schedule and the identification and resolving of resource allocation problems.

Responsible for:

tracking & updating the Resource Schedule and the sheet “Resources vs. Activities”
identifying and resolving resource allocation problems
submitting the completed Timesheets to the Project Manager of the Contracting Authority for approval (if this is applicable)

The Project Manager is responsible for:

approving the Timesheets submitted by the Contractor (if this is applicable)
approving the Timesheets submitted by the Project Team members of the Contracting Authority (if this is applicable)
tracking & updating the Resource Schedule and the sheet “Resources vs. Activities” that he/she developed during the Planning Phase (for the internal resources)
identifying and resolving internal resource allocation problems

Subchapter 7.5.2

Annex 7-1/ Project Plan Tool.xls/ Sheet “Resource Schedule”
Annex 7-1/ Project Plan Tool.xls/ Sheet “Resources vs. Activities”
Annex 7-9: Timesheet Template

3.3

Cost Management or Cost Control

This activity involves the recording of actual costs (or expenses), the updating of the Cost Schedule and the identification and resolving of cost problems.

Responsible for:

tracking & updating the Cost Schedule and the sheet “Costs vs. Activities”
identifying and resolving cost problems
submitting the Expense Forms to the Project Manager of the Contracting Authority for approval (if this is applicable)

The Project Manager is responsible for:

approving the Expense Forms submitted by the Contractor (if this is applicable)
approving the Expense Forms submitted by the Project Team members of the Contracting Authority (if this is applicable)
tracking & updating the Cost Schedule and the sheet “Costs vs. Activities” that he/she developed during the Planning Phase (for the internal costs)
identifying and resolving internal cost problems

Subchapter 7.5.3

Annex 7-1/ Project Plan Tool.xls/ Sheet “Cost Schedule”
Annex 7-1/ Project Plan Tool.xls/ Sheet “Costs vs. Activities”
Annex 7-10: Expense Form Template
Annex 7-11: Guidelines on Earned Value Analysis

3.4

Quality Management

This activity involves the application of quality control processes as defined in the Quality Plan. During this activity the project deliverables are reviewed in order to ensure that they meet the quality targets and standards defined in the Quality Plan.

Responsible for the implementation of the Quality Plan

The Project Manager or the Quality Manager (if such a role exists in the Management Team of the Contracting Authority) monitors the quality control processes of the Contractor in order to ensure that they are performed according to the Quality Plan 
The Project Manager or the Quality Manager (if such a role exists in the Management Team of the Contracting Authority) is responsible for assuring quality in the performed management activities 
The Quality Reviewers are responsible for reviewing the project deliverables and assessing their conformity against the predefined quality criteria. (Note: Quality Review is usually part of the acceptance management process)

Subchapter 7.5.4

Annex 7-12: Deliverable Quality Review Form (& a completed example)

3.5

Issue Management

This activity involves the application of the issue management processes that were defined in the Issue Management Plan

Responsible for raising issues and implementing resolution actions

The Project Manager is responsible for assessing raised issues, updating the Issue Log and assigning resolution actions

Subchapter 7.5.5

&

Chapter 6 “Contract Implementation & Contract Management”/ Handling Problems

Annex 7-4: Issue Form Template
Annex 7-5: Issue Log

3.6

Change Management or Change Control

This activity involves the application of the change management processes that were defined in the Change Management Plan

Responsible for:

making a request for change
updating the plans that are affected by the approved change

The Project Manager is responsible for:

assessing the request for change and the impact of change on the project
approving or rejecting requests for change that lie in the limits of his/her authority
recommending the acceptance or rejection of the request to the Competent Organs (e.g. Departmental or Central Committee for Variations & Claims)
updating the Change Log

Subchapter 7.5.6

&

Chapter 6 “Contract Implementation & Contract Management”/ Change Control

Annex 7-13: Change Request Form Template
Annex 7-14: Change Log Template
Annex 7-15: Limits of authority of the Competent Bodies for approving the change requests (according to the Reg. 115/2004)

3.7

Risk Management

This activity involves the application of risk monitoring and control processes that were defined in the Risk Management Plan.

Responsible for:

monitoring existing risks and identifying new risks by applying risk reviews and risk response audits
updating the Risk Log
implementing risk control actions
assessing the effectiveness of the preventive and contingency actions and if needed updating the Risk Management Plan
The Project Manager reviews the updated Risk Log and monitors the risk management & control processes applied by the Contractor to ensure that all the identified risks are handled effectively
The Project Manager is responsible for managing risks that lie in the responsibility area of the Contracting Authority

Subchapter 7.5.7

Annex 1-6: Risk Log Template (& a completed example)
Annex 7-6: Risk Form Template

3.8

Acceptance Management

This activity involves the reviewing or testing of the deliverables against predefined criteria in order to decide whether they can be accepted or not.  

-

The Project Manager is responsible for managing and coordinating the acceptance procedures
The Acceptance Committee runs the acceptance tests and based on the results it decides whether to accept or reject the deliverables.

Subchapter 7.5.8

&

Chapter 6 “Contract Implementation & Contract Management”

-

3.9

Communication Management

This activity involves the distribution of information to project stakeholders according to the Communication Plan and the reporting of projects performance.

Responsible for:

implementing the communication actions according to the Communication Plan
reviewing the Communication Plan and updating it in case that the communication needs change
preparing the Progress Reports and submit them to the Contracting Authority

The Project Manager is responsible for:

implementing the communication actions according to the Communication Plan that he/she prepared during the Planning Phase
reviewing the Communication Plan and updating it in case that the communication needs change
reviewing the Progress Reports submitted by the Contractor and present them to the Project Steering Committee for approval
preparing the Project Status Report to present the status of the project to key stakeholders (e.g. Project Steering Committee, Project Owner)

The Project Steering Committee is responsible for approving the Progress Reports submitted by the Contractor

Subchapter 7.5.9

Table 7-7: Typical contents of a Progress Report
Annex 7-16: Project Status Report Template

4

PROJECT CLOSURE PHASE

Checklist 7-8: Reviewing the Project Closure Phase

4.1

Performance of Administrative Closure

This activity involves the following:

Identification of follow-on actions
Checking that all the deliverables have been accepted
Completing and archiving of all project information
Disbanding of the resources used in the project
Updating the CVs of Project Team Members

Responsible for managing and coordinating the administrative closure.

The Project Manager is responsible for managing and coordinating the administrative closure on behalf of the Contracting Authority
Project Steering Committee confirms the project closure before it is announced to the project stakeholders
Team Managers cooperate with the Project Manager to evaluate the performance of the Project Team Members and ensure that their CVs are updated

Subchapter 7.6.1

Checklist 7-6: Material concerning the project that must be included in the projects archive

4.2

Conduction of Project Evaluation Review

This activity involves the evaluation of projects performance, conformance (i.e. whether the implementation of the project was in accordance with the processes defined in the Planning Phase) and effectiveness, as well as the preparation of the Project Evaluation Report.

Responsible for preparing the Project Evaluation Report and submitting it to the Contracting Authority

The Project Manager, the Team Managers and the Project Team Members can provide feedback to the Contractor concerning the overall project performance in order to incorporate it in the Evaluation Report
The Project Steering Committee reviews the Project Evaluation Report

Subchapter 7.6.2

Checklist 7-7: Checklist for evaluating the project after its completion
Annex 7-17: Project Evaluation Report Template

4.3

Conduction of post-project review

This activity involves the re-examination and review of project deliverables/ products/ outcomes a period after the end of the project in order to check whether the expected benefits have been achieved or not.  

-

The Project Manager is responsible for developing a plan for the conduction of the post-project review.
The Contracting Authority may have to conduct the post-project review if it is not assigned to a third party.

Subchapter 7.6.3

-

 

 

 

 


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